Terms of Service

Last Updated: March 17, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of YourCart.Store, a software-as-a-service (SaaS) platform operated by YourCart.Store Ltd ("we", "our", or "us"). By creating an account, accessing the platform, or using any part of our service, you ("Merchant", "you", or "your") agree to be bound by these Terms in full.

If you do not agree to these Terms, you must not access or use the platform. We reserve the right to modify these Terms at any time. Continued use of the platform after any such changes constitutes your acceptance of the new Terms.

Please read these Terms carefully, including the limitation of liability and disclaimer sections, before using YourCart.Store.

2. Description of Service

YourCart.Store provides a multi-tenant ecommerce platform that enables small business owners ("Merchants") to create and operate branded online stores, accessible via web and mobile applications. The platform includes:

The platform is provided on a subscription basis at the published monthly rate (currently £35/month or as otherwise agreed in writing). Features and pricing may be updated with reasonable notice.

3. Account Registration and Eligibility

3.1 Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts in order to use YourCart.Store. By registering, you represent and warrant that you meet these requirements.

3.2 Account Information

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date at all times. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

3.3 One Account Per Business

Each subscription is intended for use by a single merchant business. You may not share, resell, or sub-license access to the platform without our prior written consent.

4. Subscription, Billing, and Payment

4.1 Subscription Fees

Access to the platform is subject to a recurring monthly subscription fee as displayed at the time of sign-up or as otherwise communicated to you. All fees are in GBP (£) unless stated otherwise and are exclusive of any applicable VAT or other taxes, which shall be your responsibility.

4.2 Billing Cycle

Your subscription is billed on a monthly basis from the date you first subscribe. Payment is processed automatically via Stripe using the payment method you provide. It is your responsibility to ensure your payment details remain valid and up to date.

4.3 Failed Payments

If a payment fails, we reserve the right to suspend or terminate your access to the platform until outstanding amounts are settled. We are not liable for any losses arising from service interruption due to non-payment.

4.4 No Refunds

All subscription fees are non-refundable. We do not offer refunds or credits for partial months of service, unused features, or if you choose to cancel your subscription before the end of a billing period. This does not affect any statutory rights you may have as a consumer under applicable UK law.

4.5 Price Changes

We reserve the right to change our subscription pricing. We will provide at least 30 days' written notice of any price changes. Continued use of the platform after the effective date of a price change constitutes your acceptance of the new pricing.

5. Merchants and End Customers

5.1 Merchant Responsibility for Store Content

You, as the Merchant, are solely responsible for all content, products, listings, pricing, descriptions, images, and any other material published on your YourCart.Store storefront ("Store Content"). We do not review, endorse, or accept responsibility for any Store Content.

5.2 Your Customers

The relationship between you and your end customers (shoppers who purchase from your store) is solely between you and them. You are responsible for:

We are not a party to any transaction between you and your customers. We accept no liability for any disputes, losses, or claims arising from such transactions.

5.3 Customer Data

Data belonging to your end customers (names, addresses, order details, etc.) collected through your store is subject to your own privacy policy and data controller obligations under the UK GDPR and applicable data protection law. You are the data controller for your customers' data; we act as a data processor on your behalf only.

6. Prohibited Products — Digital Goods

YourCart.Store is exclusively a platform for the sale of physical goods. Vendors are strictly prohibited from listing, offering for sale, or selling digital products of any kind through the platform. "Digital products" includes, but is not limited to:

We reserve the right to remove any non-compliant listings immediately and without notice, and to suspend or terminate accounts that repeatedly or wilfully breach this restriction.

7. Acceptable Use

You agree not to use the platform to:

We reserve the right to suspend or terminate your account immediately and without notice if we reasonably believe you are in breach of this section.

8. Intellectual Property

8.1 Our Intellectual Property

The YourCart.Store platform, including its software, design, trademarks, branding, and all associated intellectual property, is and remains the sole property of YourCart.Store Ltd. Nothing in these Terms grants you any ownership rights in the platform.

8.2 Your Content

You retain ownership of all Store Content you upload or create on the platform. By uploading Store Content, you grant us a limited, non-exclusive, royalty-free licence to host, store, and display that content solely for the purpose of operating your store and providing the service.

8.3 Feedback

If you provide us with feedback, suggestions, or ideas about the platform, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use and incorporate such feedback into the platform without any obligation or compensation to you.

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, we expressly disclaim all warranties, including but not limited to:

You use the platform entirely at your own risk.

10. Limitation of Liability

10.1 Exclusion of Consequential Loss

To the maximum extent permitted by law, YourCart.Store Ltd shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages whatsoever, including but not limited to loss of profits, loss of revenue, loss of data, loss of goodwill, loss of customers, or business interruption, arising out of or in connection with:

10.2 Cap on Liability

In any event, our total aggregate liability to you for all claims arising under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total subscription fees paid by you to us in the three (3) calendar months immediately preceding the event giving rise to the claim.

10.3 Essential Basis

You acknowledge that the limitations of liability in this section reflect a fair allocation of risk and are an essential basis of the bargain between us. We would not be able to provide the platform at the price offered without these limitations.

10.4 Statutory Rights

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.

11. Indemnification

You agree to indemnify, defend, and hold harmless YourCart.Store Ltd and its directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

12. Third-Party Services

The platform integrates with third-party services including, but not limited to, Stripe (payment processing) and Google (authentication). Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party services, and we accept no liability arising from your use of them.

13. Service Availability and Maintenance

We will endeavour to maintain a high level of platform availability but do not guarantee uninterrupted access. The platform may be temporarily unavailable due to:

We are not liable for any losses arising from service unavailability, howsoever caused.

14. Termination

14.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. No refunds will be issued for any remaining portion of a paid billing period.

14.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the platform at any time, with or without notice, if:

14.3 Effect of Termination

Upon termination, your right to access the platform ceases immediately. We may delete your account data and Store Content following termination in accordance with our data retention policy. You remain liable for any outstanding fees at the time of termination.

15. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.

Before commencing any legal proceedings, you agree to contact us in good faith to attempt to resolve the dispute informally. We will endeavour to respond within 14 days of receiving written notice of a dispute.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it enforceable. The remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and YourCart.Store Ltd with respect to the platform and supersede all prior agreements, representations, and understandings of any kind between you and us relating to the subject matter hereof.

18. Changes to These Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on this page, updating the "Last Updated" date, and, where appropriate, notifying you via email. Your continued use of the platform following such notice constitutes your acceptance of the updated Terms.

19. Contact Us

If you have any questions about these Terms of Service, please contact us at:

YourCart.Store Ltd
Email: admin@yourcart.store
Address: 15 Timperley ln, WN73DZ, Manchester, UK